Refund Policy

Last updated: September 20, 2026

Eligible new items can be reviewed for return whether the concern is a defect or a change of preference; exchanges depend on availability.

Eligibility and timing

The return or exchange request must reach us no later than 30 days after delivery. A non-defective item returned because of a preference or selection change must be new, unused, and in original condition. A damaged, defective, incorrect, incomplete, or materially different item may also be reported; its damage does not by itself prevent a claim. Nothing in this policy limits rights that applicable consumer law preserves.

Request approval before mailing

Write to jahogat377@gmail.com with the order number, checkout email, reason, and photos or video when relevant. Do not post a return until we have approved it and supplied the precise return instructions. A free prepaid return label is included in the package; contact us if it is missing or lost. Use the label after approval. No restocking charge is deducted.

Exchanges and refunds

A replacement can be arranged only after review and when inventory allows. When a refund is approved, we process and initiate it to the original payment method within 10 days. A bank, card issuer, or payment provider can require additional time to post the credit.